I noticed lately when I receive an email from a Czech business contact who corresponds in Czech, they use the 'ty' form even if I haven't had much contact with them. Without sounding overly formal and distant, yet approachable. can you send translate the following: We haven't heard from you in a while. We appreciate your business. Attached is an overview of our company and capabilities. Please feel free to contact me if you need any additional info. Thanks again and cheers!