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River Cruises > How Does It Work?
How Does It Work?

• No Risk, No Cost Reservations

The river cruises we offer are run by our trusted partner who has had over 20 years of experience. We work on a commission basis and do not mark up the tour prices. We will not charge you any booking or service fees. You don't have to pay a deposit to reserve a cruise.

• How to Reserve and Pay for a Cruise

1. REQUEST A CRUISE
You can request a cruise by submitting the reservation form on the individual river cruise pages. We recommend making a reservation at least two business days in advance to give our partner's staff enough time to process your order and send out your confirmation email.

2. CHOOSE THE METHOD OF PAYMENT

- Prepayment: You can prepay the cruise at the time of reservation. If you prepay, you will only need to arrive for your tour 15 minutes before departure. Prepayments are done by faxing your credit card details to our partner. We are unfortunately not set up to accept payments online.
Note: Tours for groups of 10 or more must always be prepaid.

- Reservation only: If you do not wish to prepay, you can pay for your reservation at the tour departure point in Prague. Payment for the dinner cruises must be made no later than 11 a.m. on the day of the tour. Payment for the lunch cruise must be made no later than 6 p.m. on the day prior to the tour. You will be able to pay in cash in Czech crowns or euros, or by credit card with a 2% fee (Visa, American Express, Eurocard/MasterCard, Diners Club, JCB).

3. PRINT THE CONFIRMATION EMAIL
After you submit your reservation request/make a prepayment, you will receive an email confirmation from our partner, usually within 24 hours (48 hours on the weekends). It will contain your reservation summary, instructions on where your departure point is located, and our partner's full contact information. Please print out the email and bring it with you to the tour departure point.

Tour Departure Point• Departure Point/Bus Stop

The meeting point for the boat trips is on Old Town Square (Staroměstské náměstí), which is in the city center, within a 5-minute walking distance from the Staroměstská metro station (line A - green) and tram stop (tram 12, 17, 18, 20). The exact location of the departure point will be specified in the confirmation email you'll receive from our partner.

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